Complaints

Complaints

Mater Dei is committed to ensuring that any person or Organisation using the Early Intervention Program has the right to lodge a complaint or appeal a decision of the Organisation and to have their concerns addressed in ways that ensure access and equity, fairness, accountability and transparency.

To view or download our Complaints Handling Process Brochure, please click here.

To view or download our Client Rights Brochure, please click here.

To view or download our Client Feedback Brochure, please click here.