Privacy Policy

Privacy Policy

Mater Dei is committed to protecting and upholding the right to privacy of clients, staff, volunteers, Board members and representatives of agencies with whom we deal. In particular Mater Dei is committed to protecting and upholding the rights of our clients to privacy in the way we collect, store and use information about them, their needs and the services we provide to them.

Mater Dei requires staff, volunteers and Board members to be consistent and careful in the way they manage what is written and said about individuals and how they decide who can see or hear this information.

Mater Dei is subject to The Privacy Act 1998 and Health Records & Information Privacy Act 2002.

The Organisation will follow the guidelines of the Australian Privacy Principles in its information management practices.

Mater Dei will ensure that:
•    it meets its legal and ethical obligations as an employer and service provider in relation to protecting the privacy of clients and Organisational personnel
•    clients are provided with information about their rights regarding privacy
•    clients and Organisational personnel are provided with privacy when they are being interviewed or discussing matters of a personal or sensitive nature, and
•    all staff, Board members and volunteers understand what is required in meeting these obligations.

This Policy conforms with the Federal Privacy Act (1988) and the Australian Privacy Principles which govern the collection, use and storage of personal information.

The Federal Privacy Act applies to Organisations with an annual turnover of more than $3m or Organisations that are Health Service Providers, operators of a residential tenancy database, a contractor that provides services under a Commonwealth contract, an organisation that is related to a larger organisation or one which trades in personal information.

In addition, many funding contracts may require that funded organisations comply with the Australian Privacy Principles.
This Policy will apply to all records whether hard copy or electronic, containing personal information about clients and service users and to interviews or discussions of a sensitive personal nature.

To download the Privacy Policy, please click here.